Laguna Provincial Library - Arta


Lend print and non-print material to library user

This service aims to loan available library materials to customers. Included in this service is the lending of Filipiniana Books, General Reference, General Collections, Children's Books Periodicals, Government Publications, Vertical Information Files and Multimedia Materials.

No.
Steps
Time
Person to approach


1.
Go to card catalog cabinet or Online Public Access Catalog (OPAC), copy call number of material to be borrowed at the call slip provided. Proceed to Reference Desk and give the call slip to the attending library staff for inquiry.
1.1
The library staff will read the call slip and direct the client to the shelves.
1 minute
Marites S. Flores, Computer Operator, Khristine Gube, Library Assistant Joel M. Medrano, Phil. Books Section, Government Publications, and Vertical Information Files Emelita P. Valles, General Collections Section Charito L. Dizon, Children's Section Ruel Dael, Periodical Section Ramil D. Sevilla, Multimedia Section Marites S. Flores, Computer Operator,


2.
Proceed to the shelves, get and verify the material on the shelf and go back to the Reference Desk with the material.
3 minutes
Khristine Gube, Library Assistant Joel M. Medrano, Phil. Books Section, Government Publications, and Vertical Information Files Emelita P. Valles, General Collections Section Charito L. Dizon, Children's Section Ruel Dael, Periodical Section Ramil D. Sevilla, Multimedia Section


3.
Sign the book card and proceed to Circulation Desk
2 minutes
Emelita P. Valles, General Collections Section


4.
Receive the material

Issue Library card

This service aims to provide each library user a library card as gate pass to the use of the library. Included here is the application for library card and one piece 1"x1" picture. The library card issued is non-tranferrable.

No.
Steps
Time
Person to approach


1.
Go to the Registration Desk, apply for the Library Card, and sign-in on the Log Book
1 minute
Ramil B. Sevilla, Registration Desk In-Charge May Aurora Q. Bautista, Records In-Charge
1.1
Log-in on the record book Library Staff in-charge will provide application form.


2.
Fill-up application form and return it to the Registration Desk with your 1"x1" picture
2.1
Registration Desk In-Charge will receive the application form and check its content then issue Temporary Library Slip
3 minutes
Ramil B. Sevilla, Registration Desk In-Charge May Aurora Q. Bautista, Records In-Charge


3.
Receive the Temporary Library Slip and wait for the processing of the Library Card. Go back to the Laguna Provincial Library after three days.
Mrs. Lourdes V. Soriano, Provincial Librarian Ruel P. Dael Ramil B. Sevilla
3.1
The Library Staff in-charge will issue the Library Card.
1 minute
Ramil B. Sevilla, Registration Desk In-Charge May Aurora Q. Bautista, Records In-Charge


4.
4. Receive the Library Card

Provide Free Use of Computer for research and printing purposes only

This service aims to provide library users free use of computer and internet access for research purposes. This service includes printing with corresponding fees.

No.
Steps
Time
Person to approach


1.
Proceed to the Computer Room and present the Library Card to the Computer Operator
Marites S. Flores, Computer Operator Khristine C. Gube, Technical Services In-Charge
1.1
Verify Library Card and instruct the Client to sign-in on the Log Book
1 minute


2.
Sign in on the Log Book.
2.1
Assign the Client to the computer to be used, discuss the rules and regulations in the use of the computer, and log-in the starting time of the client.
3 minutes
Marites S. Flores, Computer Operator Khristine C. Gube, Technical Services In-Charge


3.
3. Use the computer

Provide reference service

This service aims to give the customer assistance in the use of the library and library materials and/or provide customers directory information needed.

No.
Steps
Time
Person to approach


1.
Proceed to the Reference Desk and ask the Library Staff for Assistance
1.1
The Library Staff will accommodate the client's inquiries
15 minutes
Marites S. Flores, Computer Operator, Khristine Gube, Library Assistant Joel M. Medrano, Phil. Books Section, Government Publications, and Vertical Information Files Emelita P. Valles, General Collections Section Charito L. Dizon, Children's Section Ruel Dael, Periodical Section Ramil D. Sevilla, Multimedia Section


2.
Receive instruction or information from the Library Staff.

Donate books to public libraries and public schools libraries

This service aims to give donated books to public libraries and public school libraries that are in need of additional library references.

No.
Steps
Time
Person to approach


1.
Go to the Library Staff in-charge of Records of the Provincial Library and submit a letter of request addressed to the Provincial Librarian
1.1
The Provincial Librarian will discuss the details of the request with the client and approve request
5 minutes
Lourdes V. Soriano, Provincial Librarian


2.
Receive the approved letter of request and go back to the library staff
3 minutes
May Aurora Q. Bautista, Records In-Charge


3.
Receive copy of approved request and wait for the release of requested books
3.1
The Library Staff will select the books, prepare the Memorandum Receipt, and pack the books to be received by the client
3 days
Ms. Khristine C. Gube, Technical Service In-charge Mr. Catalino Santizo, Utility


4.
Sign the Memorandum Receipt and receive the requested books and the copy of Memorandum Receipt

Lend books to public school libraries

This service aims to loan books to public school for a period of one school year.

No.
Steps
Time
Person to approach


1.
Go to the Library Staff in-charge of Records of the Provincial Library and submit a letter of request addressed to the Provincial Librarian
1.1
The Provincial Librarian will discuss the details of the request with the client and approve request
5 minutes
Lourdes V. Soriano, Provincial Librarian


2.
Receive the approved letter of request and go back to the library staff.
1 minute
May Aurora Q. Bautista, Records In-Charge


3.
Select books to be borrowed, inform the Book Section In-Charge after, and wait for the delivery of books.
5 minutes
Ms. Khristine C. Gube, Technical Service In-charge Mr. Catalino C. Santizo, Utility


4.
Counter check the books, sign the Memorandun Receipt, and receive the requested books and the copy of Memorandum Receipt

Accept book donations


No.
Steps
Time
Person to approach


1.
Contact the library through phone call or personal appearance and ask about donating books.
Any Provincial Library Staff
1.1
The Library Staff will accommodate the client, discuss the details about the donation, and report the intent of the client to the Provincial Librarian
5 minutes


2.
Deliver the book donations to the library.
2.1
Library staff will receive the book donations
5 minutes
Ms. Khristine Gube