Urban Development and Housing - Arta


Accommodate queries on housing concern


No.
Steps
Time
Person to approach


1.
Visit Provincial Urban Development and Housing Office (PUDHO) and look for the receiving officer
15 minutes
Recheal Villavecer, Administrative Staff Hubert Ricohermoso, Administrative Staff
1.1
The receiving officer will interview the client and record the query.
1.2
The receiving officer will endorse the client to the concerned officer


2.
Discuss your concern and queries with the assigned officer.
3 hours
Hernando A. Goma, Chief of Office German R. Dela Cruz Salvador G.Galido- Dist I Housing Coordinator Joel R. Cabe Dist II Housng Coordinator Meinardo R. Oliva Dist III Housing Coordinator, Crispin O. Piñero Community Development Asst. I, Arnel M. Fuentes Comm. Dev't. Asst I Zolan Bernardino Admin. Aide I. Jealyn C. Montarde Comm. Dev't. Asst. I (Special Project) Recheal R. Villavecer Admin. Staff Engr. Romualdo C. Palomar HHRO III Engr. Ramil S. Halili Engineer II, Arch. Rey P. Pamatmat Architect II , Myrna P. Tandang Admin. Asst II Fidel G. Oriña Admin Aide I Rhodalyn Calinagan Admin. Aide I
2.1
The assigned officer will provide his professional opinion to the client.

Provide seminars on the following: a) National Government Sanctioned Community Mortgage Program (CMP), Localized CMP; b) Philippine National Railways (PNR) Non-core Properties, PNR Live Lines for Relocation of Illegal Settlers, Anti-Squatting Act; c)


No.
Steps
Time
Person to approach


1.
Submit letter of request addressed to the Governor thru Provincial Urban Development Housing Officer
5 Minutes
Recheal Villavecer Administrative Staff Hubert Ricohermoso Administrative Staff
1.1
The receiving officer will record the letter of request and inform the client to follow-up within 2 weeks
2 Weeks
Recheal Villavecer Administrative Staff

Facilitate walk-in, community association's request for financial / medical materials assistance


No.
Steps
Time
Person to approach


1.
Wait for the endorsement
1.1
The requesting party will be endorsed/assisted by Housing staff to concerned office/s
25 minutes
Hubert Ricohermoso Administrative Staff
1.2
The office head will evaluate and endorse the request to the Provincial Administrator and the Governor.
20 minutes
Mr. Hernando A. Goma Prov'l. Housing Officer


2.
Submit letter of request addressed to the Governor thru Prov'l. Urban Dev't. & Housing Officer
15 minutes
Recheal Villavecer Administrative Staff Hubert Ricohermoso Administrative Staff

Provides technical assistance for community associations: a) Community organizing; b) Lot research, site inspection and evaluation; c) Drafting of maps, subdivision plan and another plans needed for housing purposes; d) Documentation of profiling;


No.
Steps
Time
Person to approach


1.
Submit letter of request addressed to the Governor thru Prov'l. Urban Dev't. & Housing Officer
5 minutes
Recheal Villavecer Administrative Staff Hubert Ricohermoso Administrative Staff
1.1
The office head will evaluate and endorse the request to the Provincial Administrator and the Governor


2.
Submit necessary documents to be use as basis by the concerned officer in relation with the request
5 Minutes
Recheal Villavecer Administrative Staff Hubert Ricohermoso Administrative Staff
2.1
Inform the client to follow-up after 5 days.
2 minutes
Recheal Villavecer Administrative Staff
2.2
The District Officer concerned will interview the requesting person/association about the details of their request
20 minutes
German R. Dela Cruz Salvador G.Galido Dist I Housing Coordinator Joel R. Cabe Dist II Housng Coordinator Meinardo R. Oliva Dist III Housing Coordinator, Crispin O. Piñero Community Development Asst. I, Arnel M. Fuentes Comm. Dev't. Asst I Zolan Bernardino Admin. Aide I. Jealyn C. Montarde Comm. Dev't. Asst. I (Special Project),

Originates registered Community Association to Social Housing Finance Corporation on (SHFC) Community Mortgage Program (CMP)


No.
Steps
Time
Person to approach


1.
Submit necessary documents (If available) to be use as basis by the concerned officer in relation with the request and wait for the approval of the request
20 minutes
Recheal Villavecer Administrative Staff Hubert Ricohermoso Administrative Staff


2.
The District Officer concerned will interview the requesting person/association about the details of their request (depending on the weight of the request)
30 minutes - 1 hour
German R. Dela Cruz Salvador G.Galido Dist I Housing Coordinator Joel R. Cabe Dist II Housng Coordinator , Meinardo R. Oliva Dist III Housing Coordinator, Crispin O. Piñero Community Development Asst. I, Arnel M. Fuentes Comm. Dev't. Asst I Zolan Bernardino Admin. Aide I. Jealyn C. Montarde Comm. Dev't. Asst. I (Special Project)


3.
The receiving officer will record the letter of request and refer to the Chief of office or to the District Officer for comment/action
Hernado A. Goma Prov’l. Uban Dev’t. & Housing Officer German R. Dela Cruz Salvador G.Galido Dist I Housing Coordinator Joel R. Cabe Dist II Housng Coordinator , Meinardo R. Oliva Dist III Housing Coordinator, Crispin O. Piñero Community Development Asst. I, Arnel M. Fuentes Comm. Dev't. Asst I Zolan Bernardino Admin. Aide I. Jealyn C. Montarde Comm. Dev't. Asst. I (Special Project)


4.
Submit letter of request of originatorship addressed to the Governor thru Provincial Urban Development & Housing Officer
20 minutes
Recheal Villavecer Administrative Staff Hubert Ricohermoso Administrative Staff


5.
Inform the client to follow-up within 5 days.
2 minutes

Facilities on mediation and arbitration of complaints (Beneficiaries Selection Awards and Arbitration Committee)


No.
Steps
Time
Person to approach


1.
Visit Provincial Urban Development and Housing Office (PUDHO) and look for the receiving officer
15 minutes
Recheal Villavecer, Administrative Staff Hubert Ricohermoso, Administrative Staff
1.1
The receiving officer will interview the client and/ or record the invitation
1.2
The receiving officer will endorse the client to the concerned officer


2.
Discuss your invitation or complaints with the assigned officer.
20 minutes to 3 hours
Hernando A. Goma, Chief of Office German R. Dela Cruz Salvador G.Galido Dist I Housing Coordinator , Joel R. Cabe Dist II Housng Coordinator , Meinardo R. Oliva Dist III Housing Coordinator, Crispin O. Piñero Community Development Asst. I, Arnel M. Fuentes- Comm. Dev't. Asst I Zolan Bernardino Admin. Aide I. Jealyn C. Montarde Comm. Dev't. Asst. I (Special Project), Recheal R. Villavecer Admin. Staff ; Engr. Romualdo C. Palomar HHRO III, Engr. Ramil S. Halili Engineer II, Arch. Rey P. Pamatmat Architect II , Myrna P. Tandang Admin. Asst II, Fidel G. Oriña Admin Aide I, Rhodalyn Calinagan Admin. Aide I